How we handle your data.
Plain language. Real commitments. Last updated 2026-05-07.
What we collect
When you submit an application or demo request form, we collect: your name, email, professional details (practice type, audience, client count), and what you wrote in the open text fields. We use this only to evaluate your fit for the Founding Cohort or to schedule a demo. We don't share it.
What we don't collect
We use Plausible Analytics, which is privacy-first and cookie-free. We don't track you across the web. We don't run Facebook Pixel, Google Analytics, or any retargeting cookies. There's no fingerprinting and no cross-site tracking.
How we use your data
We use the data you submit to:
- Respond to your application or demo request within 48 hours
- Send you platform onboarding details if you're accepted
- Maintain a private record of your interaction with us
Where your data lives
Form submissions arrive through Formsubmit, a third-party form-routing service, then land in our email inbox at hello@marrowfitness.com. The data is stored on our email server and is not synced to any other system unless you become a customer.
Your rights
Email privacy@marrowfitness.com at any time to ask what we have on you, request deletion, or correct errors. We respond inside 30 days. If you're in the EU, UK, or California, you have specific rights under GDPR or CCPA. We honor all of them.
How long we keep it
Application data: 12 months unless you become a customer. After that we retain it as part of your customer record. If you ask us to delete it before becoming a customer, we delete within 30 days.
Updates to this policy
We'll update this page when our practices change. The "last updated" date at the top tracks every revision. If a change is material, we'll email you.
Contact
Marrow Fitness LLC
Miami Beach, FL
privacy@marrowfitness.com