The Verified by Marrow badge tells athletes that your identity and your credentials have been checked. Here is what it means and how to earn it.

What it means

Your identity and credentials, confirmed

Verified by Marrow is a small badge on your public coach profile. It tells an athlete two things. The person in the profile is who they say they are, and the credentials listed have been checked against the issuing body.

It is a trust signal. An athlete browsing the directory sees the badge and knows they are looking at a real coach with real credentials.

Step 1

Open the verification panel

From your coach dashboard, go to Credentials. The verification panel walks you through it. Most coaches finish in one sitting.

Credentials surface inside the coach dashboard, shown on a fresh demo coach account. Claim a certification, add a document link, and start verification.
The credentials surface where verification begins.
Step 2

Confirm your identity

You confirm your identity through a secure check. This is the standard step that proves the profile belongs to you. Marrow handles it through a trusted partner. We never store the documents you submit for it.

Step 3

Add your credentials for review

List your credentials from the approved set: NSCA, NASM, ACE, ACSM, ISSA, Yoga Alliance RYT-200 and RYT-500, PMA-CPT, and academic degrees in exercise physiology, kinesiology, exercise science, or physical therapy. For each one, add the issuing body and any reference number you have.

Marrow checks each credential against the issuing body. A credential you add under "Other credentials" can still appear on your profile, but it carries a "self reported" tag rather than a verified check.

Step 4

The badge appears

Once your identity is confirmed and at least one credential is checked, the Verified by Marrow badge appears on your public profile. We work through reviews as soon as we can. You will get an email when it is done.

Verification is optional, but it helps You can run your full practice on Marrow without the badge. Coaches who verify tend to stand out in the directory, because the badge answers the first question an athlete has before they book.
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